Privacy Policy Overview
Your privacy is important to us and we protect your data responsibly
Information We Collect
We collect only the personal information necessary for delivering our services and improving your experience. Information is handled with respect, confidentiality, and in accordance with Malaysia's legal requirements.
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→Name and contact details submitted via forms
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→Communication preferences and feedback
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→Technical data such as device and browser type
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→Location or language settings for personalisation
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→Usage data on dialogue or feature interaction
Details collected are never sold, and are only shared as permitted by law or to provide technical support.
How Your Data Is Used
Personal details enable us to provide dialogue scenarios, answer support queries, and send relevant service updates or improvements based on your preferences.
Aggregate data helps us refine content, improve usability, and ensure a tailored conversational experience for our users.
Your Rights Under Malaysian Law
You have the right to review, amend, and delete your personal data or restrict certain uses, always within applicable regulations. To exercise these rights, contact us using the details provided below.
Data Access
Request a copy of the personal data we hold
Correction
Request updates or corrections to your data
Erasure
Request deletion of personal information
Portability
Request your information in a portable format
Data Disclosure Practices
We disclose data only when legally required, for support needs, or with service providers necessary for platform function.
All partners and vendors comply with data protection laws to ensure the ongoing safety and confidentiality of your information.
Data Security Measures
We use industry-standard safeguards, regular security audits, and strict access controls to protect your information from misuse or unauthorized disclosure.
Despite best efforts, no system is completely secure. Users are encouraged to notify us immediately if they detect suspicious activity.
Contact for Privacy Matters
Address: Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia
Phone: +6016-197 8646
Email: content@norexilavia.sbs